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# Insightful Impact

Disability and Mental Health

## Sitemaps

- [XML Sitemap](https://insightfulimpact.com.au/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [Home](https://insightfulimpact.com.au/) - Disability and Mental Health We offer a range of specialised services, including specialist behaviour support and support coordination, fully funded by the NDIS. Our services Contact us Registered NDIS provider Click below to complete our online NDIS Referral form. Once received, we will be in touch to discuss your individual needs and goals. NDIS referral
- [Joni Watkins](https://insightfulimpact.com.au/about-us/joni-watkins/) - Joni is a Registered NDIS Behaviour Support Practitioner with Insightful Impact providing services across Western Sydney. She brings extensive experience supporting individuals experiencing complex behavioural, psychosocial, and environmental challenges, with a strong focus on improving safety, wellbeing, and quality of life. Joni’s practice is grounded in trauma-informed and recovery-oriented approaches, with expertise in supporting individuals
- [Emilia Caicedo Salvador](https://insightfulimpact.com.au/about-us/emilia-caicedo-salvador/) - Emilia Caicedo Salvador is a Behaviour Support Practitioner with Insightful Impact, based in Sydney. She provides behaviour support services within the National Disability Insurance Scheme (NDIS) framework, including behavioural assessment and the development of Behaviour Support Plans. Her work involves implementing proactive, environmental, and reactive strategies to understand the function of behaviour and safely reduce
- [Natalie Smith](https://insightfulimpact.com.au/about-us/natalie-smith/) - Natalie has over 20 years of experience in working with people with complex needs in non-government organisations, post-school programs, health, education and in private practice. Natalie is an AASW Accredited Social Worker who obtained a Bachelor of Social Work in 2004 from The University of New South Wales. While studying, Natalie worked as a Support
- [Jessica Cook](https://insightfulimpact.com.au/about-us/jessica-cook/) - Jessica is a New Entry Behaviour Support Practitioner with Insightful Impact and is currently working towards Core Practitioner status under the NDIS. Jessica has worked as a Bachelor-qualified Early Childhood Teacher within the sector for 10 years bringing a strong foundation in child development, inclusive practice, and family-centred support into her behaviour support work. Jessica
- [Shane Fenwick](https://insightfulimpact.com.au/about-us/shane-fenwick/) - Shane brings extensive experience to Insightful Impact as a mental health occupational therapist, with more than 10 years supporting young people and adults with psychosocial, neurodevelopmental, intellectual and cognitive disabilities. His practice has developed across not-for-profit services, public mental health settings and private practice, giving him a strong understanding of the complex systems, environments and
- [Sarah Vassallo](https://insightfulimpact.com.au/about-us/sarah-vassallo/) - With more than a decade of experience across youth work, disability support, dementia care and complex NDIS navigation, Sarah is known for her leadership and person‑centred practice. Her career reflects a long‑standing commitment to supporting individuals and families through complex life transitions, ensuring they receive coordinated, safe and meaningful support. Sarah has developed a strong reputation for
- [Jack Mclean](https://insightfulimpact.com.au/about-us/jack-mclean/) - Jack provides Support Coordination services for clients with Insightful Impact.He is committed to understanding each person’s unique circumstances and placing them at the centre of their care. Ensuring individuals receive support tailored to their needs. With over five years of experience providing direct client support, Jack has seen firsthand the positive impact that meaningful, person-centred care
- [Tracey Johnson](https://insightfulimpact.com.au/about-us/tracey-johnson/) - Tracey provides Support Coordination and Specialist Support Coordination with Insightful Impact.Tracey has been active in the Community Services Sector in the Blue Mountains and Greater Western Sydney area for 10 years including roles in Disability, Mental Health and Community development.In 2016 Tracey was recruited as the first full-time Support Coordinator for a trusted local not-for-profit
- [Kareena Kelly](https://insightfulimpact.com.au/about-us/kareena-kelly/) - Kareena provides support coordination services to clients at Insightful Impact.For more than 12 years Kareena has provided direct support, managed supported independent living homes and delivered support coordination services to clients living with complex psychosocial and physical disabilities. Kareena’s extensive experience and knowledge ensures people receive the services and advice they need to live well.
- [Duncan Graham](https://insightfulimpact.com.au/about-us/duncan-graham/) - Duncan is a highly skilled and experienced occupational therapist with a deep understanding of the healthcare sector and a commitment to empowering people to achieve greater independence in their life. With expertise in capacity assessments, complex home modifications, wheelchair scripting, and ADL assessments, Duncan provides tailored, client-centred strategies to meet the unique needs of each
- [Joshua Bernardino](https://insightfulimpact.com.au/about-us/joshua-bernardino/) - Joshua is a Behaviour Support Practitioner with Insightful Impact, providing services across the Nepean Blue Mountains and Greater Western Sydney regions. With three years of experience as a support worker and two years as an NDIS Specialist Behaviour Support Practitioner, he has supported participants to achieve meaningful goals and improve their quality of life. Joshua
- [Nikki Sutherland](https://insightfulimpact.com.au/about-us/nikki-sutherland/) - Nikki works as a Behaviour Practitioner with individuals, families, and care teams to create plans which individualise strategies for people that meet their needs. Nikki Sutherland has over 15 years of dedicated service in the education sector. With a strong background in school leadership, including more than a decade as an Assistant Principal, Nikki brings
- [Emmy Sayed](https://insightfulimpact.com.au/about-us/emmy-sayed-2/) - Emmy brings a wealth of experience and empathy to her role as a Behaviour Support Practitioner at Insightful Impact within the Western Sydney region. For almost 10 years, she has been working and volunteering within mental health settings. Emmy has worked within the disability sector as a support coordinator and behaviour support practitioner, providing support
- [Thomas Thongvilu](https://insightfulimpact.com.au/about-us/thomas-thongvilu/) - Thomas is an emerging Behaviour Support Practitioner. With over four years of hands-on experience in the disability sector, including roles in day programs, Supported Independent Living (SIL), Short-Term Accommodation (STA), and in-home care. Thomas brings a well-rounded and compassionate approach to his practice. With a background in Youth Work and Community Services, Thomas offers a
- [Rebecca Agnew](https://insightfulimpact.com.au/about-us/rebecca-agnew/) - Rebecca is a Behaviour Support Practitioner with Insightful Impact who is based in South West Sydney and provides services to the Campbelltown, Camden, Liverpool and Bankstown regions. As a NDIS registered Behaviour Support Practitioner Rebecca provides behaviour support services to individuals within the context of the National Disability Insurance Scheme funded supports. This includes behavioural
- [Jessica Dinsdale](https://insightfulimpact.com.au/about-us/jessica-dinsdale/) - Jessica is a Behaviour Support Practitioner with Insightful Impact, based in South Australia and providing services across Adelaide and surrounding regions. She also offers telehealth services nationwide, ensuring flexible access to behaviour support for individuals and families across Australia. As an NDIS-registered Behaviour Support Practitioner, Jessica delivers behaviour support within the context of National Disability
- [Caleb Fayers](https://insightfulimpact.com.au/about-us/caleb-fayers/) - Caleb Fayers is a Behavioural Practitioner based in Greater Western Sydney with a strong commitment to supporting individuals with diverse needs. His professional journey began early through volunteering with Riding for the Disabled, an experience that inspired a lifelong passion for disability support. This foundation, combined with his family’s influence, shaped his dedication to creating
- [Jody Burnett](https://insightfulimpact.com.au/about-us/jody-burnett/) - Jody is a behaviour support practitioner with Insightful impact based in Lithgow who provides services to Bathurst Orange and Blue Mountains. Jody has 21 years experience in the disability sector, 5 years experience psychiatric geriatric setting with high levels of physical behaviours and lived experience. Within the context of national disability insurance scheme Jody will
- [Fiona Limeburner](https://insightfulimpact.com.au/about-us/fiona-limeburner/) - Fiona is a passionate and tenacious Behaviour Support Practitioner based in Newcastle, NSW, offering both in-person and telehealth services. With over 23 years of experience in the disability sector, she brings a deep well of knowledge, empathy, and practical insight to her work. Holding Positive Behaviour Support Certification from Monash University, Fiona has worked across
- [Sabine Hanisch](https://insightfulimpact.com.au/about-us/sabine-hanisch/) - Sabine was born in Germany, where she was exposed from an early age to multicultural environments that shaped her appreciation for diversity and cultural inclusion. Being bilingual in German and English has given her a deep understanding of language and communication, particularly the challenges that come with navigating language barriers. Having experienced these challenges firsthand
- [Jordan Collins](https://insightfulimpact.com.au/about-us/jordan-collins/) - Jordan is working as a Behaviour Practitioner with Insightful Impact which includes functional behaviour assessments, behaviour support plan development and training. Jordan has 10 years of experience in the disability sector including case management and as a House Manager for 4 homes and 16 residents. Jordan maintains his role as a support worker within supported
- [Samantha Smith](https://insightfulimpact.com.au/about-us/samantha-smith/) - Samantha Smith is a dedicated NDIS Registered Behaviour Support Practitioner with Insightful Impact. Samantha specialises in developing a strong person-centred approach, using culturally safe and positive strategies to address the underlying function of behaviours within the framework of NDIS-funded supports.With a Diploma of Community Services and extensive experience in multidisciplinary environments, Samantha brings a wealth
- [Danielle Stammers](https://insightfulimpact.com.au/about-us/danielle-stammers/) - Danielle is a Positive Behaviour Support Practitioner, Counsellor, and Educator, who has spent over 20 years supporting children, parents, and people with all abilities in creating safe, neuro-affirming, and trauma-informed spaces where children and adolescents can thrive.Her approach as a Positive Behaviour Support (PBS) blends person centred and strength-based, child focused practice, understanding the importance of
- [Lisa Wood](https://insightfulimpact.com.au/about-us/lisa-wood/) - Lisa Commenced working in the disability sector in 2012, and quickly developed a passion for working with people with disabilities.Lisa’s many roles have included Team Leader of two high support homes, Coordinator of high needs Day Program, Coordinator of Individual Support for participants in the community and most recent as a Plan Manager, assisting participants
- [Zach Al-Kahil](https://insightfulimpact.com.au/about-us/zach-al-kahil/) - Zach is an enthusiastic and determined Behaviour Support Practitioner based in NSW, dedicated to making a positive impact in the Sydney and Greater Sydney region. Working with Insightful Impact, Zach specialises in conducting thorough assessments and developing tailored behaviour support plans (BSPs) to enhance the lives of individuals facing behavioural challenges. His approach emphasises implementing
- [Reese Malcolm](https://insightfulimpact.com.au/about-us/reese-malcolm/) - Reese is working as a Behaviour Practitioner (P1137715) with Insightful Impact including work to complete functional behaviour assessments, behaviour support plans and training.Reese has 6 years of tenure in the disability sector including, Specialist support coordination, supporting participants achieve social and accommodation goals and implementing multi-disciplinary approaches to support.Reese has significant experience supporting people living
- [Meghann Davies](https://insightfulimpact.com.au/about-us/meghann-davies/) - Meghann brings a dynamic, adaptable approach to her role as a Behaviour Practitioner at Insightful Impact.With five years of experience as an High School teacher and a Bachelor of Education, along with First Aid Mental Health certification and two years as a complex support worker, she combines her expertise with a deep curiosity and eagerness
- [Maddie Cook](https://insightfulimpact.com.au/about-us/maddie-cook/) - Maddie, an enthusiastic and dedicated Behaviour Support Practitioner, brings a wealth of Professional expertise coupled with a genuinely bubbly nature. With a profound passion for fostering positive change, Maddie is committed to empowering individuals with disabilities and guiding them towards growth and independence through the principles of positive behaviour support.Her extensive experience in the Community
- [Holly Chetcuti](https://insightfulimpact.com.au/about-us/holly-chetcuti/) - Holly is a Behaviour Support Practitioner with Insightful impact, based in south west Sydney who provides services across all of western and south west Sydney. As a NDIS registered Behaviour Support Practitioner Holly provides behaviour support services to individuals within the context of the National Disability Insurance Scheme funded supports. This includes behavioural assessments, behaviour
- [Daniel Fallon](https://insightfulimpact.com.au/about-us/daniel-fallon/) - Daniel is a behaviour support practitioner with Insightful Impact. He has worked in the mental health sector for the past five years, first as a case manager assisting clients in hospital transition back into the community as part of the One Door Hospital2Home team and then as a support coordinator with Stride Mental Health.Daniel has
- [Cassandra Walker](https://insightfulimpact.com.au/about-us/cassandra-walker/) - Cassandra is a dedicated Behaviour Support Practitioner with a strong passion for mental health and neurodiversity. She brings over 17 years of lived and professional experience supporting individuals with complex mental health needs and disabilities. Cassandra holds a Bachelor of Psychological Studies, a Certificate IV in Mental Health, and a Diploma in Counselling. Her career
- [Sandy Golder](https://insightfulimpact.com.au/about-us/sandy-golder/) - Sandy is a Behaviour Support Practitioner with Impactful Insight based in Western Sydney who provides services across the Sydney & Nepean/Blue Mountains regions. As a NDIS registered Behaviour Support Practitioner Sandy provides behaviour support services to individuals within the context of the National Disability Insurance Scheme funded supports. This includes behavioural assessments, behaviour support plan
- [Sharlene Ryan](https://insightfulimpact.com.au/about-us/sharlene-ryan/) - Sharlene is a Behaviour Support Practitioner (No: 1958290). with Impactful Insight based in Bathurst who provides services to the Orange, Dubbo, and wider Central Western region. As a NDIS registered Behaviour Support Practitioner Sharlene provides behaviour support services to individuals within the context of the National Disability Insurance Scheme funded supports. This includes behavioural assessments,
- [Daniel Eyles](https://insightfulimpact.com.au/about-us/daniel-eyles-2/) - Daniel works as a Behaviour Support Practitioner for Insightful Impact. Daniel has 15 years’ experience working with people with disabilities, including roles as a disability support worker and as a Community Corrections Officer within the criminal justice system. This background has supported Daniel to develop a strong understanding of complex systems, risk reduction, and the interaction between
- [Emma Freney](https://insightfulimpact.com.au/about-us/emma-freney/) - Emma is a Behaviour Support Practitioner with Insightful Impact, based in Western Sydney providing services across Sydney and the Nepean/Blue Mountains regions. Emma brings extensive experience supporting children at risk and their families through coordinated, wraparound service delivery. Throughout her career, she has worked in partnership with government and community agencies to ensure families receive
- [Bob Watkins](https://insightfulimpact.com.au/about-us/bob-watkins/) - Bob is a Behaviour Support Practitioner with Insightful Impact based in Penrith, who provides services to Richmond, Hawkesbury, Blue Mountains and Greater Western Sydney areas.With over 20 years lived experience supporting individuals with mental health challenges, Bob is committed to encouraging people to work to their strengths and be active participants within their community. Bob
- [Kelly Wiseman](https://insightfulimpact.com.au/about-us/kelly-wiseman/) - Kelly is a qualified Developmental Educator and Behaviour Support Practitioner with Insightful Impact, providing services in Oran Park, Macarthur/Wollondilly, and nationally via telehealth. Kelly works alongside neurodivergent individuals and families to create behaviour support plans and strategies that are safe, practical, and focused on understanding the function of behaviour in a respectful, strengths-based way. An
- [Jeramy Nusco](https://insightfulimpact.com.au/about-us/jeramy-nusco/) - Jeramy works as a Behaviour Specialist (NoP0002596) and counsellor where he also fulfills the role of director and practice manager of Insightful Impact.Jeramy has fulfilled roles within behaviour support for 16 years, including supervising a state-wide team and being the lead trainer in behaviour support to all new staff entering the field.Jeramy holds additional training
- [Jazz Goldberg](https://insightfulimpact.com.au/about-us/jazz-goldberg/) - Jazz Singer Goldberg is an experienced and passionate Advanced NDIS-Registered Behaviour Support Practitioner, with over a decade of clinical and community-based experience supporting individuals across the lifespan who engage in complex and high-risk behaviours. With a strong foundation in Behaviour analysis, psychology, and disability advocacy, Jazz is known for her person-centred, trauma-informed, and evidence-based approach
- [Tish Kerry](https://insightfulimpact.com.au/about-us/tish-kerry/) - Tish has extensive experience across the disability, aged care and not for profit sectors. Most recently, she spent almost nine years as an administrator with a not for profit building program, supporting older people and people living with disability to access essential home modifications. She also brings hands-on experience in NDIS plan management, complemented by
- [Vickie Hastedt](https://insightfulimpact.com.au/about-us/vickie-hastedt/) - Vickie works as an Administrative Supervisor with Insightful Impact. This role helps the organisation to deliver outcomes, supports and initiatives effectively and professionally to best serve our clients, staff and contractors. Vickie assists with all administrative tasks including the intake/referral process, plan rollovers, participant service agreements and ensuring operational efficiency. Her role contributes as part
- [Kasey Arnold](https://insightfulimpact.com.au/about-us/kasey-arnold/) - Kasey is the Administration Officer of Insightful Impact and has previously worked as a Plan Manager with a not-for-profit organisation for 4 years. Prior to this, Kasey was an office administrator at Springwood country club and as a sales assistant and administrator at Prestwidge Optometrist. Kasey has had a lot of struggles and difficulties in
- [NDIS Referral](https://insightfulimpact.com.au/ndis-referral/) - NDIS Referral For any referrals, please fill out the form below and we will be in touch. If you require assistance, please email us or call 0417 427 471. Referral details Referring person’s name Date of referral Relationship to participant Your phone number Participant details Name of participant Participant date of birth Participant gender Male
- [Contact](https://insightfulimpact.com.au/contact/) - Contact 0417 427 471 admin@insightfulimpact.com.au Your name Your email Your phone number Your enquiry Get in touch What to do if you have a complaint Insightful Impact values your feedback and takes all complaints seriously. We act promptly to resolve issues and continuously improve our services. If you have concerns, our directors welcome the opportunity
- [About us](https://insightfulimpact.com.au/about-us/) - About us Insightful Impact has grown into a trusted name, known for its commitment to fostering independence, inclusion, and meaningful change. Whether through behaviour support, support coordination, or skill-building programs, Insightful Impact continues to uphold its founding vision: empowering lives and transforming communities. Our team Jeramy Nusco DirectorBehaviour Specialist (P0002596) Anna Tardent Director and Practice
- [Our services](https://insightfulimpact.com.au/our-services/) - Our services Watch the videos below to know more about our services. Specialist Behaviour Support We work collaboratively with participants, their families, and support teams to develop evidence-based strategies that promote positive behaviours and improve overall well-being. With a person-centred approach, we focus on fostering independence, ensuring participants can thrive in a supportive and inclusive
- [Anna Tardent](https://insightfulimpact.com.au/about-us/anna-tardent/) - Anna provides Support Coordination services for clients and is also a Director and Practice Manager of Insightful Impact. Anna has been at the forefront of providing and developing NDIS-funded disability supports to clients in the Blue Mountains for over 6 years. Anna held a leadership role in one of the largest local not-for-profit organisations operating