Fiona is a passionate and tenacious Behaviour Support Practitioner based in Newcastle, NSW, offering both in-person and telehealth services. With over 23 years of experience in the disability sector, she brings a deep well of knowledge, empathy, and practical insight to her work.
Holding Positive Behaviour Support Certification from Monash University, Fiona has worked across a wide range of roles, including forward-facing and senior management positions. Her approach is grounded in behavioural analysis and shaped by a strong commitment to person-centred, trauma-informed support.
Fiona has worked alongside individuals with diverse and complex needs, including those experiencing psychosocial disability, acquired brain injury, intellectual disability, trauma, and substance use challenges. She is known for her ability to build trust and rapport quickly, and for her calm, grounded presence in even the most challenging situations.
She is deeply passionate about skill and capacity building, working at each participant’s pace and using positive reinforcement to foster growth, confidence, and independence. Fiona brings a practical, solutions-focused mindset to every interaction and is especially committed to supporting people who have been marginalised or misunderstood. Her work is driven by a genuine desire to help individuals strengthen their autonomy, relationships, and overall wellbeing.
